Privacy Policy

This privacy policy explains how we use any personal information we collect about you, being but not restricted to, members of the Burnham-on-Sea Chamber of Trade and Commerce, its employees, agents, contractors, those with whom the Chamber does business and/or is involved or associated, and others providing personal data to the Chamber.

What do we collect

The personal details collected are dependent on the service you want. In some areas it may just mean entering your name and email address; however other online forms may need more details to ensure all the right elements of your service request can be dealt with.

There are various reasons why we need to collect personal data. For example, we may need to ask for your contact details for correspondence purposes. Similarly, we may need information in order to fulfil our statutory obligations and regulatory responsibilities.

This website uses Google Analytics to monitor website usage and performance. However, this data is logged anonymously, and IP Addresses are not recorded.

How do we use your information?

We aim only to collect the information necessary for what we do. We aim to comply with the principles of The Data Protection Act 2018.

We collect and process personal data about you in order to:

• Deliver chamber services (such as newsletters, emails about Chamber news and relevant activities and initiatives in Burnham-on-Sea)
• Manage the services we provide
• Train and manage our team who deliver those services
• Help investigate any enquiries you make about the chamber’s services
• For research and planning of new services 
  

How does the law allow us to use your information?

There are a number of legal reasons why we need to collect and use your personal data. Generally, we collect and use personal information where:

• It is required by law
• You, or your legal representative, have given consent
• You have entered into a contract with us
• It is necessary to perform our statutory duties
• It is necessary to protect someone in an emergency
• It is necessary for employment purposes
• You have made your information publicly available
• It is necessary for legal cases
• It is to the benefit of society as a whole
• It is necessary to protect public health
• It is necessary for archiving, research, or statistical purposes
  

How long will we keep your information?

Information from you will be retained until it is no longer needed and/or until the retention period has been reached. The normal GDPR-compliant UK Retention Schedule is adhered to.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact the Chairman at mark@burnham-on-sea.com heading your email as ‘Burnham Chamber of Trade Request’.

This Policy was approved and authorised by the Burnham Chamber of Trade committee in Dec 2019

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. We ask that you give us accurate information, and that you tell us as soon as possible if there are any changes, such as a new address.

Disclosure

We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

How safe is your information?

We protect your information using technical and organisational security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: Burnham Chamber Chairman at mark@burnham-on-sea.com heading your email as ‘Burnham Chamber of Trade Request’.

How to make a complaint regarding Data Protection?

If you have completed the internal complaints process and are still not satisfied you may complain to the Information Commissioner at www.ico.org.uk

Burnham-on-Sea Chamber of Trade and Commerce aims to comply with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).